At SoapBae, each order is carefully handcrafted, packaged, and prepared with love. Please review our shipping and delivery details below.
Processing Time
All orders are processed within 3–7 business days (excluding weekends and holidays). During high-volume periods, launches, or special events, processing times may be slightly extended. You will receive a confirmation once your order has been shipped.
Shipping Rates & Delivery Estimates
Shipping rates are calculated at checkout based on your location and selected shipping method. Estimated delivery times are provided by the carrier and may vary.
Please note that delivery times are not guaranteed and may be affected by carrier delays, weather conditions, or other unforeseen circumstances.
Tracking Your Order
Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking updates to appear.
Shipping Address Accuracy
It is the customer’s responsibility to ensure that all shipping information is correct at checkout. SoapBae is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost, Stolen, or Delayed Packages
SoapBae is not responsible for packages once they have been transferred to the shipping carrier. If your package is lost, stolen, or delayed, please contact the shipping carrier directly using your tracking information.
Local Delivery / Pickup (If Applicable)
If local delivery or pickup is offered, details will be provided at checkout or via direct communication. Please ensure timely pickup, as we are not responsible for items left unclaimed beyond the agreed timeframe.
Warm Weather Disclaimer
Because our products are made with natural butters and oils, they may soften or melt during warmer months. SoapBae is not responsible for heat-related changes during transit. To help preserve product quality, please track your package and bring it indoors as soon as possible upon delivery.
By placing an order with SoapBae, you agree to this shipping and delivery policy.
Thank you for supporting SoapBae 🤍