At SoapBae, your privacy is important to us. This policy explains how your personal information is collected, used, and shared when you visit or make a purchase from our store.
Information We Collect
When you place an order or attempt to make a purchase, we collect certain information from you, including your name, billing address, shipping address, email address, and payment details. Payment information is processed securely through third-party providers, and we do not store your full payment details.
We may also collect limited information automatically when you visit our site, such as your device information, IP address, and browsing activity through similar technologies.
How We Use Your Information
We use the information we collect to:
• Process and fulfill your orders
• Communicate with you regarding your purchase
• Provide customer support
• Improve our website and customer experience
• Send updates or promotional messages (only if you opt in)
Sharing Your Information
We share your information with trusted third parties only as necessary to operate our business, including:
• Big Cartel (our e-commerce platform)
• Payment processors (such as Stripe or PayPal)
• Shipping carriers to deliver your order
We do not sell or rent your personal information to third parties.
Data Retention
We retain your order information for our records unless and until you ask us to delete it.
Your Rights
You have the right to request access to the personal information we hold about you, or to ask that your information be corrected or deleted. To make a request, please contact us at [email protected].
Cookies
Our website may use cookies to enhance your browsing experience and understand how visitors interact with our site.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes to our practices or for legal reasons.
Contact Us
For more information about our privacy practices or if you have questions, please contact us at: [email protected]
By using our site, you agree to this policy.